Frequently Asked Questions
What are your website terms and conditions ?
Pricing and Payment:
We accept MasterCard, Visa, American Express and AfterPay.
All prices on our website are in NZD including GST.
Your credit card will be charged on clicking the Pay Now button on the Payment page in the checkout.
Please note import duties, taxes, and brokerage fees are NOT included in the product price or shipping cost. These charges are your responsibility. Please check with your country’s customs office to determine what additional costs could be charged to you. Munns The Mans Store does not offer GST refunds for exported items.
Fraudulent Order Security Flags:
For your safety we have some automated flags in place to detect potential stolen credit cards. If the credit card used in transaction is flagged, we reserve the right to cancel the order and automatically refund the order amount back onto the credit card used. The customer will not be notified. If you notice that your order has not been dispatched and/or your order amount has been refunded, your card may have been flagged by our security checks. Please contact us for more information.
Purchase of products:
When you place an order on our website, we will email you an acknowledgement. Our acceptance of an order does not take place until the dispatch of order, as we cannot 100% guarantee stock levels until this point. You will receive an email containing a tracking number when your order has been dispatched. Available stock levels online are an indicator only.
Any discounts, voucher codes or promotions will not be validated until the order is accepted by Munns, but will be detailed on the invoice.
We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
* The product ordered being unavailable from stock
* Fraudulent activity flags being activated
* The identification of an error within the product information, including price or promotion
If there are any problems with your order we will contact you. We reserve the right to reject any offer to purchase by you at any time.
While Munns work extremely hard to maintain accurate content on their website, occasionally there may be incorrect information displayed. This could include an incorrect price, photo, colour variation, stock level, or description. Munns reserve the right to cancel any order based on incorrect information, and will offer a full refund as compensation.
Munns collects the following personal information about its online customers:
- Email Address
- Postal Address
- Phone Number
- Order History
- Join our Mailing List
- Contact us with a question or concern
The customer information that Munns collects is simply to ensure that purchases can be processed quickly and efficiently.
Munns may share personal information with companies who provide services such as IT support to Munns. These companies may have access to personal information if needed to perform such functions, but may only use such personal information for the purpose of performing that function and may not use it for any other purpose.
The information provided will also allow Munns to inform you of new goods and services via email. If you prefer not to receive these emails, simply click the unsubscribe link at the top of any Munns emails you receive.
To access and/or update any personal information held by us, please contact us at firstname.lastname@example.org
Do you do Suit Hire
Yes, please contact Balmoral Suit Hire:
Mark: 021 103 6983
How do I contact you ?
Munns has been purchased by Balmoral Suit Hire:
You can contact us by:
021 103 6983